1. HOW TO START THE PROCESS :
If you have a Dafin Europe product that has a quality problem or an order error, please send us the following information to watermansport@gmail.com: 1 clear photo of the damaged part 1 clear photo of the entire product (both fins) 1 copy of the receipt or invoice download and send it to watermansport BP 102, 40150 Hossegor
Once we have received all the above information, we will find the best possible solution in accordance with our guarantee and policies.
2. IMPORTANT :
– Without the necessary documents, no returns can be processed.
– All items returned to Dafin Europe must be rinsed and dry.
– The return of your package (in its entirety) is at your expense, a new product will be sent back at our expense (if the exchange conditions are accepted by our after-sales team & while stocks last).